Privacy policy
Updated November 6, 2026.
What we collect
Contact details you choose to give the leasing office, such as your name, phone number and email address, when you call, write or ask for a tour.
Your housing interest: the home or floor plan you ask about and your message.
Technical data: your IP address, browser and the pages you request, recorded by our host to run and secure the site.
Application and resident data: the rental application and the resident portal are run by SI Communities on ResMan (sicommunities.myresman.com). What you enter there goes to ResMan, not to this website.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| Cloudflare | fairoaksapartment.com | Hosts this site and records standard request logs. | Every page |
| ResMan | sicommunities.myresman.com | Runs the rental application and the resident portal. | When you follow an Apply or Residents link |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, map fonts and style data on the Neighborhood page. | On the Neighborhood page |
| Vimeo | player.vimeo.com | Plays the community video tour. | When you open the community video tour |
| Google Maps | www.google.com | Directions. | When you follow a directions link |
| Kiara | www.meetkiara.ai | The company that built this site. | When you follow the Powered by Kiara link |
Your choices
To ask what information we hold about you, correct it or have it deleted, call 281-501-8300, or write to Fair Oaks, 910 Fair Oaks, Houston, TX 77023.
Changes
If this policy changes, the date at the top of this page changes with it.